Please read these Terms and Conditions carefully before using the rma789 platform. By creating an account and using our services, you agree to be bound by these terms in their entirety.
Last Updated: January 15, 2026For the purposes of these Terms and Conditions, the following definitions apply:
You must be at least 21 years of age to register for an account and use rma789 services. By registering, you represent and warrant that you meet this minimum age requirement and possess the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
rma789 primarily serves residents of Indonesia. By using our services, you confirm that online gambling is not prohibited in your place of residence and that you are solely responsible for ensuring compliance with all applicable local laws. We reserve the right to restrict or deny service to users from jurisdictions where online gambling is explicitly illegal.
To register an account on rma789, you must provide accurate, complete, and current information, including:
Each user is permitted to hold only one account on the rma789 platform. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited. If we detect multiple accounts registered by the same individual, we reserve the right to suspend all associated accounts, void all pending bets, and confiscate balances. Legitimate winnings from the primary account may be honored at our sole discretion following investigation.
rma789 operates under international gaming licenses. Indonesia's Public Gambling Act of 1867 predates online gambling and its application to internet-based betting remains legally ambiguous. By registering for an account, you acknowledge that it is your responsibility to ensure compliance with all applicable laws in your jurisdiction. We recommend consulting with a legal professional if you have questions about the legal status of online gambling in your area.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. We strongly recommend:
You are responsible for all activities that occur under your account, whether authorized by you or not. If you suspect unauthorized access to your account, you must notify us immediately via live chat or email at [email protected].
rma789 is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations and responsible gaming commitment, we require all users to complete a Know Your Customer (KYC) verification process. You must provide:
We may request additional documentation at any time to verify your identity or source of funds. Failure to provide requested documents within 14 days may result in account suspension and/or forfeiture of funds.
Standard KYC verification is typically completed within 24-48 hours of document submission during business hours (WIB). Complex cases requiring manual review may take up to 72 hours. You will be notified via email and SMS once verification is complete.
rma789 accepts deposits via the following Indonesian payment channels:
Minimum deposit: Rp 50.000. Maximum deposit limits vary by payment method and account status. Deposits are typically credited to your account balance within 5-15 minutes of confirmation.
All transactions on rma789 are conducted in Indonesian Rupiah (IDR). Deposits made in other currencies will be converted to IDR at the prevailing exchange rate at the time of transaction, and conversion fees may apply.
If you believe a deposit error has occurred (funds debited from your bank account or e-wallet but not credited to your rma789 account), you must contact customer support immediately with proof of payment (transaction receipt, bank statement screenshot, or payment confirmation number). We will investigate all reported deposit issues within 24 hours.
rma789 operates a strict anti-money laundering (AML) compliance program. All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are not accepted and will be returned to the sender. You may be required to wager your deposit amount at least once (1x turnover) before requesting a withdrawal. Failure to comply with AML policies may result in account suspension and reporting to relevant authorities.
Withdrawals must be made to the same payment method used for your most recent deposit, or to a bank account or e-wallet registered in your verified name. Supported withdrawal channels include:
Minimum withdrawal: Rp 100.000
Maximum withdrawal per transaction: Rp 50.000.000 (may vary based on payment method and account VIP status)
Withdrawal fees: rma789 does not charge withdrawal fees. However, your bank or e-wallet provider may impose transfer fees or currency conversion charges.
Withdrawal requests are typically processed within 15-30 minutes for verified accounts, 24 hours a day, seven days a week. First-time withdrawals or large withdrawals may require additional verification and may take up to 48 hours to process. Withdrawals requested before completion of bonus wagering requirements will result in forfeiture of bonus funds and associated winnings.
We reserve the right to request additional documentation before processing a withdrawal, including but not limited to:
rma789 offers various bonuses and promotions to eligible users, including welcome bonuses, reload bonuses, cashback offers, and tournament prizes. All bonuses are subject to specific terms and conditions disclosed at the time of the offer. General bonus eligibility requirements include:
Unless explicitly stated as "no wagering required," all bonuses are subject to wagering (turnover) requirements before winnings can be withdrawn. Typical wagering requirements range from 10x to 40x the bonus amount, depending on the promotion. For example, a Rp 100.000 bonus with 30x wagering requires Rp 3.000.000 in total wagers before withdrawal.
Game contributions toward wagering requirements vary by game type:
Bonuses typically expire 30 days from the date of issuance unless otherwise stated. Unused bonuses and associated winnings will be forfeited upon expiration. Requesting a withdrawal before completing wagering requirements will result in immediate forfeiture of the bonus and any winnings derived from bonus play.
rma789 reserves the right to void bonuses, confiscate winnings, and close accounts if we detect bonus abuse, including but not limited to:
All bets placed on rma789 are final and cannot be canceled or amended once confirmed. By placing a bet, you acknowledge that:
For all sports betting markets on rma789, the following rules apply:
For live casino and RNG casino games:
For togel (Indonesian lottery) and sabung ayam (cockfighting):
rma789 is committed to promoting responsible gambling and protecting vulnerable users. We provide tools and resources to help you stay in control, including:
If you believe your gambling is becoming problematic, we encourage you to:
For more information, please visit our dedicated Responsible Gaming page or contact our support team in confidence.
It is illegal for anyone under the age of 21 to gamble on rma789. We employ age verification measures during the KYC process and monitor account activity for signs of underage gambling. If we discover an underage user, we will immediately close the account, confiscate all funds, and report the matter to the appropriate authorities if required.
The following activities are strictly prohibited on rma789 and may result in immediate account suspension, confiscation of funds, and legal action:
All content on the rma789 platform, including but not limited to text, graphics, logos, images, software, game interfaces, and audio-visual materials, is the property of rma789 or its licensors and is protected by international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial entertainment purposes only. You may not:
While we strive for 99.97% uptime, rma789 does not guarantee uninterrupted or error-free service. The platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for losses or damages arising from service interruptions.
The rma789 platform may contain links to third-party websites or services (e.g., game providers, payment processors). We are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party services is at your own risk.
To the fullest extent permitted by law, rma789 and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim shall not exceed the amount of your account balance at the time of the claim.
rma789 shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, government actions, internet service provider failures, or cyberattacks.
If you have a complaint or dispute regarding your account, a bet settlement, or any other matter, you must first contact our customer support team via live chat or email at [email protected]. We will investigate your complaint and respond within 48 hours with an initial assessment and within 7 business days with a final resolution.
If you are not satisfied with the resolution provided by our support team, you may escalate the matter to our Compliance Department by emailing [email protected]. Include your account username, a detailed description of the issue, and any supporting documentation. The Compliance Department will conduct an independent review and provide a final decision within 14 business days.
These Terms and Conditions are governed by international gaming law and the laws of the jurisdiction in which rma789 is licensed. Any disputes that cannot be resolved through our internal complaints procedure may be subject to binding arbitration or mediation as specified in our license agreement.
We reserve the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe you have:
In the event of account termination for cause, we reserve the right to confiscate account balances and void all pending bets. Legitimate balances from accounts closed for non-policy violations may be refunded at our discretion.
You may request temporary or permanent account closure at any time by contacting customer support. Self-exclusion periods range from 24 hours to 6 months or permanently. During the exclusion period, you will not be able to log in, deposit, or place bets. Your account balance will be returned to you upon request, minus any outstanding wagering requirements.
Accounts with no login activity for 12 consecutive months will be classified as dormant. We reserve the right to charge an administrative fee of Rp 50.000 per month on dormant accounts with a remaining balance. If your account balance falls to zero due to inactivity fees, the account may be permanently closed.
rma789 reserves the right to modify these Terms and Conditions at any time to reflect changes in legal requirements, industry standards, or platform policies. Material changes will be communicated via email, on-site notification, or banner announcement at least 7 days before taking effect.
Your continued use of the rma789 platform after changes take effect constitutes acceptance of the updated Terms and Conditions. If you do not agree to the changes, you must stop using the platform and may request account closure and withdrawal of your remaining balance.
If you have questions, concerns, or require assistance regarding these Terms and Conditions, please contact us:
By registering for an account on rma789, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to any provision of these terms, you must not use the rma789 platform.
Our customer support team is available 24/7 to answer any questions you may have about these Terms and Conditions. You can also explore our FAQ page for quick answers to common questions.
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